To MS-DOS 6.0/DoubleSpace Users,
   My name is Bill Golden.  I am a Certified Public Accountant in Roswell, 
New Mexico.  I have been retained to gather information about users who 
may have experienced problems in implementing and using MS-DOS 6.0 with 
DoubleSpace.  The information gathered is to be used, if warranted, as the 
basis for a class-action lawsuit against Microsoft Corp.
   If you encountered major problems and/or data loss in your implementa-
tion of MS-DOS 6.0 and DoubleSpace, we want to hear from you, even if you 
eventually resolved the error/problem by removing DoubleSpace.
   It is not my intent to determine the extent or nature of technical 
deficiencies of MS-DOS 6.0/DoubleSpace, if any.  I have reviewed documen-
tation where Microsoft offered one DoubleSpace user $5,000 of Microsoft 
product in exchange for his releasing Microsoft of any responsibility with 
problems encountered in his implementation of DoubleSpace.
   Microsoft may have offered similar settlements to one or more users.  If 
you were offered AND ACCEPTED any settlement with Microsoft regarding prob-
lems with MS-DOS 6.0 and DoubleSpace, you should not respond to this survey.
   You may respond to the survey by E-Mail on Prodigy (FTNE57A), on Compu-
Serve (70363,114) or respond in writing to:  
                              Wm. R. Golden, CPA
                            1200 West Third Street 
                              Roswell, NM  88201  
   If you prefer, you may fax me at 505/623-2333.  Please feel free to post 
this file on your local bulletin board.
   All replies will be held strictly confidential.  Should the information 
gathered be determine sufficient to warrant the filing of a class-action 
lawsuit, you will be directly notified if you responded to the survey.
   Please provide us with the following information:
1. Your name, address and phone number?
2. Approximate date and place you purchased MS-DOS 6.0?
3. Description of the computer(s) on which you implemented MS-DOS 6.0 and 
   DoubleSpace? (example: Intel 386, 130 Meg Seagate HD, 4 meg of memory, 
   running SmartDrive, etc.)
4. What Disk Operating System where you running just prior to your imple-
   mentation of MS-DOS 6.0 and DoubleSpace?
5. Is the computer you implemented MS-DOS 6.0 with DoubleSpace on used 
   primarily for business or personal use?
6. Briefly describe the problems you encountered with DoubleSpace?
7. Please estimate the number of man-hours expended by you or others in 
   resolving the problems you encountered with DoubleSpace, even if the 
   resolution of the problem was to remove DoubleSpace?  Include any time 
   expended on your part in reloading and/or re-configuring other applica-
   tion software damaged as a consequence of your implementation of Double-
   Space.
8. Please describe any software or software product you lost and were 
   unable to retrieve as a consequence of your implementation of Double-
   Space?  Please value each application item separately.  With respect 
   to software product produced by your own efforts, please estimate the 
   approximate number of man-hours expended in creating the product, 
   compiling the data, etc.
9. If you sought the assistance of Microsoft Technical Support, please 
   describe what steps, if any, they instructed you to undertake in 
   resolving the problem?